When PwC was liquidating Extra Energy, which supplied electricity and gas to households throughout the Midlands, they lost access to every IT system. They called in Flywheel IT Services because...
Read MoreOur IT services business clients are our best sales team. We have a 99.4% customer retention rate and our biggest source of new clients is referrals from current customers. Read what they say about us, and decide for yourself.
Electricity & Utilities
Crisis management & Disaster recovery
“Myself the EE and PWC team our over the moon with what Flywheel has achieved in such a short space of time. We have been able to stabilise and are now able to focus on gathering debt from the customers. This is due to the swift response from Flywheel’s ability to understand the issues and provide solutions.”
Bruno
Extra Energy
PricewaterhouseCoopers PwC
Kitchen worktops & Counters
Infrastructure Design
“Flywheel has been a trusted partner of ours for over 13 years. Whether it is IT Equipment Supply, support and even a complete office move; they never fail to deliver a brilliant service. Due to their technical expertise, we are confident in the solutions they deliver and would definitely recommend them to other businesses.”
Jon Brewer
Purple Granite
Waste Management Provider
Cyber Security
“Here at Axil Integrated Services we take security very seriously as it is an integral part to the business. With the rise of Cyber Attacks, we wanted to educate our staff, so they were better equipped to spot threats.
“Flywheel had the perfect solution with their Cyber Workshop. All our team found the Workshop to be informative and very interesting raising points we hadn’t thought of previously.
“Thanks to the Cyber Workshop I am confident that our workforce will be able to spot Phishing attacks and now know how to react to them. Ultimately making our business as secure as possible.”
Phil Newbury, Service and Systems Director
Axil Integrated Services, Cannock
Print services company
Back Up, Disaster Recovery & IT Strategy
“We have worked with Flywheel for 4 years. They have assisted us in moving offices and as part of this Flywheel were able to migrate the phone system.
“We have always found their services and the technical support they provide to be excellent. We are reassured to know that all our business-critical data is backed up and we have a disaster recovery plan in place should the worst happen.
“Flywheel have also worked with us to provide a road map so that as our business grows the support we receive adapts.”
Chris Goff
Vision (formerly Universal Document Solutions)
Waste Management Provider
Cloud, Office 365 & Azure
“Flywheel have supported Axil in developing our SharePoint platform. By working in partnership, we have customised SharePoint to meet our business needs for both office staff and remote staff. This has allowed the business to work more efficiently and led to the development apps to help improve our health and safety and customer engagement.”
Phil Newbury, Service and Systems Director
Axil Integrated Services
Compliance Consultancy
Managed IT Services
“Our relationship with Flywheel started in 2010 and continues to date. Throughout the years Flywheel have delivered an excellent service and have been able to deliver solutions that match our requirements.
“Their comprehensive technical knowledge and experience mean we can rest assured that our IT support is of the highest standard. I would recommend using Flywheel to any business considering their services.”
Jayne Sale
Quantum Compliance Solutions
Pharmaceutical supply chain management & Consultancy
IT Consultancy Services
“As a growing company we require increasingly complex bespoke IT solutions, however we are not big enough to require a full-time IT person. Flywheel provide the perfect solution with their technical expertise and flexibility in the level of support required. Their team are knowledgeable, have excellent communication skills and deliver a fast response and turnaround time.”
Manager
HTF Associates, Bromsgrove
Case Studies
When a fire broke out at SHS Handling Solutions’ headquarters, the e-commerce company expected to lose everything as their on-site server melted in flames. But firefighters rescued the server -...
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Flywheel was asked to design and install the complete communications and IT solution for a ground-breaking London gym. We took the Internet of Things (IoT) to the next level with...
Read MoreCompliance Consultancy Services
Cloud, Office 365 & Azure
“We decided as an organisation that we had a requirement to set up an area to share documents and information accessible to all our team. We have a mixed team – both home and office based, and the solution had to be accessible by all.
“As we had already signed up to use Office 365 SharePoint seemed like an ideal solution. Flywheel spent time discussing our requirements and how we needed to have separate areas accessible by different teams along with confidential documents locked down to a small number of people.
“They took our ideas and set up a system exactly as specified, and we then spent a couple of weeks uploading the information – this was probably the most time-consuming part of the exercise as we decided what we needed to keep and what we could archive.
“We tested the solution first with a couple of team members before going live and the feedback was very positive; all were able to access and find the information needed with a few simple clicks. Uploading and saving documents into SharePoint is easy and the response from Flywheel is both quick and efficient when we need to ask questions.
“As a result, we now have a form of ‘one stop shop’ for all our documents and our team can easily find the information needed. In addition, this solution is ideal when providing evidence for audits such as ISO as we can show dates and version numbers on the document lists.”
Jayne Sale, General Manager
Quantum Compliance, Bromsgrove
Waste Management Services
Project & Application Development
“Axil Integrated Services Ltd is a new company that was established following an acquisition. The approach to Health & Safety recording of incidents and near misses was heavily reliant upon a manual paper system that was time consuming and therefore, did not provide quick access to the data.
“Flywheel assisted in building a reporting system within SharePoint based on the paper form that allowed all employees to input their own reports. The system is more streamlined, and the initial report is automatically emailed to the appropriate manager selected by the employee. On receipt, the manager can review the report and provide comment on what actions have or will be taken. The updated report is then sent to the Head of HSEQ for approval and sign off.
“Having the data within SharePoint has allowed us to link it with Power BI and give an immediate view on the status of reports based on site or individual against the KPI targets. A further improvement was to link the reporting system to a mobile phone app that allows drivers and others who aren’t office based to submit reports immediately rather than waiting several days before they may next be in an office.
“The system has been well received by all of our employees and when demonstrated to external auditors and our customers has always had very positive comments.”