Our Co-Managed IT Support is fully flexible
An extra set of hands for the ongoing tasks
Specialist assistance with a technical niche
Specialised and Supplementary Co-managed IT Support
Flexible
Co-Managed IT Support from our team of engineers keeps your network always up and running
Use our IT Helpdesk
First, second or third line support, depending what you need
Procurement
Access hundreds of outstanding software products available exclusively through Managed Service Providers
Project Experience
Our Experts add niche experience to your team to make things go without a hitch
Co-Managed IT Support
Is your IT team too busy running the infrastructure, security and break fixes to work on high-value projects?
Flywheel IT Services can remove these pains for you with co-managed services.
We share our remote monitoring, ticketing and reporting systems with you
- Ensure the speediest resolution of issues
- Mesh in seamlessly with your own internal teams
Proactive & Reactive Services
- Proactive monitoring, patching & updates
- Troubleshooting and issue resolution
Contact us to discuss your needs
Our KPIs
4 Rings
Average phone call waiting time
99.2%
Of helpdesk calls tackled within 2 hours
3,467
Calls resolved by our helpdesk in an average week
99.6%
Customer retention rate
Customer Reviews
Why choose Flywheel for Co-Managed IT Support?
Expand or shrink your it team easily to match demand
We provide both ad-hoc and ongoing services – supporting you through everything from the everyday to the unexpected.
Get industry accredited experts when you need them
Our staff are accredited with such tech industry giants as Microsoft, Datto, Sophos and many more – providing services to each company’s high delivery standards.
You need experienced project specialists
When you’re tackling a new project for the first time, wouldn’t it be a dream to have someone on your team who’s done it lots of times already?
Your company is growing rapidly, but your hiring rate can’t keep up
Finding top-notch talent in the tech field is much more complicated than it sounds, and you need to train them. With us, your can invest your company’s resources into immediately getting IT support instead.
24 years’ experience in professional IT support
Qualified IT experts supporting hundreds of organisations around the UK
99.4% customer retention rate
About Flywheel IT Services
Flywheel IT Services has teams of highly qualified and experienced IT engineers and consultants around the UK. For over 24 years we have partnered with businesses, schools and major construction companies to provide IT services and to guide and support their IT projects, tech strategies and day-to-day operations.