Your new phone with built-in AI
All-in-one communications platform with voice, video & omnichannel – supported by AI
Your Dialpad AI transcribes calls, coaches agents, and makes sure call notes are never lost again
Intuitively reads tone of voice to give you 100% customer feedback
Want your own personal assistant?
Now you can get one embedded in your phone system – for every user.
Contact Us for your Dialpad Demo Now
See how Dialpad works in your industry or profession
The Communications system that’s taken America by storm
- AI assistant boosts customer retention and sales wins
- Unlimited text and team messaging
- One-click AI-boosted video meetings
- The world’s most advanced AI Contact Centre
- Reliable call quality, from anywhere, on any device
- Analytics and call insights
- Flexible IT administration and deployment
24 years’ experience in information and communications technology
Leading provider trusted by hundreds of UK schools & businesses
99.4% customer retention rate
Take the Risk out of Tech Innovation
Dialpad is designed for companies that need new technology to be easy to deploy and extremely reliable. It’s widely adopted by regulated professions like the financial sector, legal firms and healthcare, and industries where risk must be managed and avoided.
Fast-growing companies or remote workforces
Remote or mobile workforce? Do you use cloud-based email, file systems or CRM? Are you a fast-growing company that needs to scale up quickly and add new phone users for autonomously? If so, Dialpad is designed for you.
How does the Dialpad AI Assistant Work?
Your personal Dialpad assistant is an AI bot that can write out everything said in phone calls or conferences. It can show you relevant product or customer information based on what people say, integrating with whichever business apps you use. It even picks up on people’s tone of voice to change the prompts it gives your trainees during sales or customer support calls, measurably boosting customer retention and acquisition.
Dialpad easily integrates with tools like Google, Microsoft, Azure AD, Salesforce, Hubspot, Zendesk, and ServiceNow. We can also programme a custom integrations for you.
About Flywheel IT Services
Flywheel IT Services has teams of highly qualified and experienced IT engineers and consultants around the UK. For over 24 years we have partnered with businesses, schools and major construction companies to provide IT services and to guide and support their IT projects, tech strategies and day-to-day operations.
In an average year
“Flywheel has been a trusted partner of ours for over 13 years... Due to their technical expertise, we are confident in the solutions they deliver and would definitely recommend them to other businesses.”Jon BrewerPurple Granite
“We have always found their services and the technical support they provide to be excellent... Flywheel have also worked with us to provide a road map so that as our business grows the support we receive adapts.”Chris GoffVision
“I have great faith in these people and felt supported all the way... I’m very happy with the approach and would confidently choose this team for future projects.”Kevin McKenzieStrategic IT Manager, Learning Today Leading Tomorrow MAT